Account & Data Deletion Policy
Effective date: 30 September 2026
Last updated: 30 September 2026
1. Your Right to Delete Your Account
Psychic allows users to permanently delete their accounts.
Deleting your Psychic account is different from temporarily signing out, uninstalling the App or stopping use of the Service.
When you permanently delete your account, Psychic initiates deletion of the account and the personal information associated with it from Psychic's active systems, subject to the limited exceptions described below.
Account deletion is intended to be permanent.
2. How to Delete Your Account
You can initiate permanent account deletion from within Psychic.
The deletion option can be found in the account or profile settings of the App.
Before deletion is completed, Psychic may ask you to confirm that you intend to permanently delete the account.
We may also require reasonable authentication or verification steps to help prevent someone else from deleting your account without your permission.
Psychic will not require unnecessary steps designed to prevent you from exercising your right to delete your account.
3. Deleting Your Account Outside the App
You may also request account deletion through the official Psychic website at:
https://getpsychic.app/delete-account
The external deletion page will explain how to request deletion of your Psychic account and associated personal information.
You may also contact:
for assistance concerning account or data deletion.
4. What Is Deleted
When your Psychic account is permanently deleted, information associated with your account is removed from Psychic's active systems.
Depending on which features you have used, this may include information such as:
- your Psychic account and profile;
- wallets and budgets;
- expenses and income;
- financial records stored through the App;
- satisfaction ratings and spending classifications;
- notes;
- preferences and settings;
- in-app notifications;
- other information linked to your Psychic account.
The purpose of account deletion is to delete the account itself together with associated personal information rather than merely disabling access to it.
5. Information That May Remain Temporarily
Account deletion does not necessarily mean that every technical copy of information disappears instantaneously.
Limited information may temporarily remain where necessary in:
- system backups;
- security logs;
- infrastructure logs;
- transactional-email records;
- fraud or abuse-prevention records;
- records that must be retained under applicable law;
- information reasonably necessary for establishing, exercising or defending legal claims.
Such information will not be retained indefinitely for ordinary product use.
It will be deleted, overwritten, anonymized or otherwise rendered inaccessible according to the applicable system-retention cycle or legal requirement.
6. Service Providers
Psychic relies on third-party service providers including Supabase and Resend.
When a Psychic account is deleted, information controlled directly through Psychic's active systems is deleted according to our deletion process.
Certain service providers may temporarily retain limited information in backups, security logs, operational records or email-delivery records according to their own retention schedules and contractual obligations.
We do not use temporary retention by a service provider as a way to continue using deleted account information for ordinary Psychic functionality.
7. Transactional Emails
Transactional emails that have already been sent cannot necessarily be removed from:
- your own email inbox;
- email-delivery infrastructure;
- temporary delivery or security logs.
Our email provider may retain limited email-delivery information for a defined operational period.
Deleting your Psychic account stops the account from being used for ordinary future account-related communications, except where a final deletion confirmation, legally required communication or security-related message is appropriate.
8. Export Before Deletion
Psychic provides functionality that allows users to export their information.
Because account deletion may be irreversible, we recommend exporting any information you wish to keep before deleting your account.
Once your account and active Psychic data have been deleted, we may not be able to restore your:
- expense history;
- income history;
- budgets;
- wallets;
- satisfaction information;
- notes;
- preferences;
- other account information.
9. Deleting Individual Information Without Deleting Your Account
Where supported by the App, you may delete or modify individual records without permanently deleting your entire Psychic account.
For example, Psychic may allow you to remove individual financial records directly through the App.
Deleting individual information does not automatically delete your entire Psychic account.
Likewise, deleting the application from your device does not automatically delete your Psychic account or cloud-stored information.
To permanently delete the account itself, you must use the account-deletion process described in this Policy.
10. How Long Deletion Takes
Deletion from Psychic's active account systems is intended to occur when the account-deletion process is successfully completed.
Some residual technical copies may remain temporarily in backups, logs or service-provider systems as described in this Policy.
If technical or legal circumstances mean that completion of a deletion request requires additional time, we will provide information about the process where required by applicable law.
11. When Some Information Cannot Be Deleted Immediately
In limited circumstances, we may be legally permitted or required to retain particular information after an account-deletion request.
Examples may include information necessary to:
- comply with a legal obligation;
- respond to a valid legal request;
- prevent or investigate fraud or abuse;
- address a security incident;
- establish, exercise or defend legal claims.
Where information must be retained for one of these purposes, we will limit the retained information to what is reasonably necessary for that purpose and will not continue using it as an active Psychic account.
12. EU and EEA Users
Users protected by the General Data Protection Regulation ("GDPR") may have a right to request erasure of personal data under applicable circumstances.
Account deletion within Psychic provides a practical way to delete your account and associated data.
The GDPR right to erasure is subject to certain exceptions provided by law.
You may also make a privacy request by contacting:
Deleting your Psychic account does not prevent you from exercising any additional rights you may have under applicable data-protection law.
13. United States Users
Depending on the US state in which you live and whether the relevant privacy law applies to Psychic, you may have rights to request deletion of personal information.
You may exercise available deletion rights through:
- Psychic's in-app account-deletion functionality;
- the official deletion webpage;
- privacy@getpsychic.app.
Psychic does not require US users to waive applicable privacy rights in order to request account deletion.
14. Users Under 18
Psychic permits eligible users from age 15.
Users aged 15 to 17 may have additional rights or protections under applicable law.
Where legally required, a parent or legal guardian may contact us concerning the personal information of a minor.
If we determine that an account belongs to someone who does not meet Psychic's applicable age requirements, we may delete the account and associated information.
Requests concerning younger users may be submitted to:
15. Accidental Account Deletion
Account deletion is a significant and potentially irreversible action.
Psychic may use confirmation steps before completing deletion to reduce the likelihood of accidental or unauthorized deletion.
Once deletion has been completed and the relevant active information has been removed, restoration may not be possible.
For this reason, users should export any information they want to preserve before completing deletion.
16. Changes to This Policy
We may update this Account & Data Deletion Policy where:
- our deletion process changes;
- Psychic introduces new functionality;
- our technical infrastructure changes;
- applicable platform requirements change;
- legal requirements change.
The latest version will be made available through Psychic and/or the official Psychic website.
17. Contact
For questions or assistance concerning account or data deletion:
Psychic Privacy
Operator: Anastasios Orestis Stefas
Privacy: privacy@getpsychic.app
Support: support@getpsychic.app
Country: Greece
Account deletion webpage:
https://getpsychic.app/delete-account
Official website: